These Upstate Structural Repair reviews are verified from Angie’s list and Google
This seems to be a company that stands by their work, and gets the job done right! My husband and I are so appreciative of this company’s quality work and service. We highly recommend them!!
Wes was so knowledgeable, and he took the time to help me understand the situation regarding some sagging in my floors. I felt like he gave me an honest assessment of my needs, and he did not pressure me or scare me like Cantey did. He communicated promptly and efficiently with me via email and text . My job, which consisted of one beam in my kitchen and one beam in my bathroom with jacks, was scheduled within two weeks and completed in about 4 hours.
Noah and Smiley did the work. They were so professional–prompt and very attentive. They made sure I was satisfied with the job, and they even installed an additional jack to address a lingering sag near my bathroom toilet. No charge for the additional jack!
home we are building with a national builder in Greer, SC. They
are worth every penny! They uncovered things that the builder
had missed or needed to be corrected. If not for them
inspecting our home right after it was framed, we would have
had major issues in the future. Everything they uncovered
needed attention and the builder corrected all of them without
debate or resistance. The owner, Don and his team were
punctual, curious and professional when dealing with the GC of
our job. They treated us with respect and extreme patience
explaining what they uncovered and what would happen if the
items were not corrected. We can not thank Upstate Structural Repair enough for their expertise and ensuring our home will be safe and structurally sound for many years to come.
Amy H. Working with this company was a breath of fresh air! Responsive, respectful, honest and willing to take the time to really talk about the issue we were having with our foundation. They did an amazing job and communicated well throughout the process. I highly, highly recommend them!!
Megan N. We are extremely pleased with Upstate. Wes came out to give us our estimate and was very knowledgeable. My husband is a commercial A/C mechanic so he understood all about the problems to the wood caused by high humidity and Wes had great suggestions to prevent future issues. Upstate came out when promised and completed the work in one day. We are very pleased and highly recommend them.
Brain H. Great company to work with. Down to earth, experienced, and competitively priced. I’d highly recommend Wes and his team at USR for any of your crawl space needs!
Craig A. These guys were great! We received quotes from other foundation repair companies in the area but the knowledge of structural foundations Wes demonstrated when he came to our house was unmatched. These guys understand houses and specifically, the expectations of older houses and movement these structures experience over time. Not to mention they explained what was going on over the phone before coming out and came to confirm their hypothesis. On time. And professional. I’d recommend Upstate Structural Repair to anyone who is looking for foundation advice. They’re fair, consultative, and truly represent a quality member of the BBB that’s on their shirt sleeve.
James K. Very trustworthy and thorough. Priced fairly and work is completed very professionally. Wes even helped me with an unrelated issue the day after or work was completed that wasn’t related to the work performed. He noticed another issue and came over and tried to fix it. He then explained to me how to take care of it on my own. This was above and beyond customer service
Barbara R. They were excellent. Really made a difference in the structure problem I had with my old house. I am very happy with their service. They were professional, explaining each step. Price fair. I highly recommend them.
Paul Y. Donnie and Wes are no nonsense kind of guys. Their work was thorough and the price was fair. I appreciate what these guys did and wouldn’t hesitate to recommend them to anyone. Thanks for being true to yourselves and your craft.
William W. He was very thorough identifying the problem. We had some settling of the floor joists due to poor construction issues. Don and his crew came in and shored up the joists in the crawl space . They were prompt and efficient.
Dawn B. Donald Nichols is extremely knowledgeable and helpful when it comes to anything structural or foundation related on a house. He has helped me now with a few projects that included taking out 4×4 supports that were no longer structurally sound from water damage and put proper beams and jacks in. On another projects, he added 100 ft. of beams where the wall was misframed causing cracks everywhere. Now I know the cracks can be fixed and won’t come back. Donald was extremely fair in how much he charged and educated me on the situation so I understood the work he was doing. If you have any structural or foundation needs, he’s the guy you want to hire.
Don Z. What impressed me right out of the gate is how passionate the Upstate Structural Repair guys are about foundations. Les and Donnie assessed my situation (wood rot from years of water damage), took some great pictures to help me understand what needed to be addressed and why. They also were very good about communicating the entire process to me in a way that made sense. I appreciate Donnie and his crew that actually did the work. They were all nice guys. They were timely and respectful of my property. And always in good spirits – it can’t be fun spending all day in the confines of a crawl space! I thought they were very fair with the cost of the project as well. While I got three quotes, they were not apples to apples as they involved different levels of repair. Upstate Structural Repair’s quote was the most comprehensive and I felt best solved my foundation problems. They also stood by the original quote. My project ended up requiring more work than originally thought due to errors made by the contractor I hired when I renovated my house three years ago. They did what they needed to do to get it fixed right. When the project was finished, Donnie took great pride in showing me all what had been done. And while I saw it all with my own eyes under the house, you can definitely feel the difference in the house – no more rattling floors. The floors walk very solidly now. They also went above and beyond and documented the entire process at my request. This has been one of the best home repair experiences ever.
Toby B. I’ve worked with Donnie on several properties to evaluate structural issues, he’s always been very professional and thorough with his reviews and identification of structural issues. Recently I had him perform a structural repair on one of my properties that was on a tight deadline and he got it done without an issue. I would recommend Donnie and Upstate Structural Repair for any structural repairs or consultation!
Elyse Z. Donny has done two foundation repairs for us and both were great experiences. His prices were always fair, he worked clean and quickly, was very respectful , easy to talk to, answered all of our questions and followed up on any concerns. He fixed two walls on a converted carport that were allowing water into the house through the base. He also replaced the entire sill plate for a 24×24 detached building and when he was done he added a concrete floor to make the space more useable. If we ever run into an issue on the house, Donny is the first person we call.
Caleb T. We needed a structural engineer to assess our property for a sale and they came through. We spoke on a Friday and they we there on Monday lookin at the house. They were very professional and easy to speak with. They broke down what they saw in easy to understand lingo. If I need this type of work done again, Les and Donnie are the first guys I’m going to call. Highly recommend their services.
Erika W. Was a great overall experience working with Donnie and his crew. My only complaint is that they were 10-15 minutes late, but they did a great job!
i am very pleased and couldn’t ask for a better experience.
Kayla / Blake O. Had a great estimate/inspection with Wes and Torie (sorry if I spelled that wrong!). Polite, considerate, local people who were more than willing to give honest answers to questions. I will highly recommend their services to anyone in need.
Kimberly A. Finally, a company that really cares, and goes the extra mile to take the time to explain the situation, and work that needs to be done in a way customers can understand, and feel good about the issue and ultimately the outcome. I highly recommend Upstate Structural Repair, LLC with 5 stars! The integrity, honesty, professionalism, and obvious expertise is a true breath of fresh air. Thank you so very much for a wonderful job! I know who to call from now on and who to recommend to friends and family!
Kevin S. They did a great job and showed up right on schedule. I highly recommend this crew!